How To Ask For Background Check Update

Why is my background check taking so long?

Most groundwork checks have 3 to seven business days to complete, but some may have longer. Every groundwork check is as unique as the individual applying, and so the completion time varies with each report.

Checkr ETA, which is bachelor in theCandidate Portal, provides an approximate of when your report should be consummate. Actual delivery time is not guaranteed.

Iii common reasons your background check may be taking longer to consummate include:

We are waiting for a piece of information from you. If this is the case, you should take received a communication from united states of america.
The canton courtroom(s) being searched is/are taking longer than usual to render data. Information technology's possible, for instance, that in that location is a record request backlog in one of the counties or courts being searched. For more data on the county search process, please seeCounty Criminal Record Searchin the Checkr Help Centre.
Your background cheque includes a screening, similar employment or education verification, that depends on verifying information with third parties.

If Checkr has not requested boosted data from you,then you're likely in the final stage of the groundwork cheque.

Once your report is complete, you lot can download a copy bylogging into the Candidate Portal.

Having trouble logging into the Candidate Portal?Click hither.

What's included in a background check report?

A standard background check report from Checkr contains a number of dissimilar screenings, which are selected by the company ordering your study.

Different customers select different screenings to be included on groundwork check reports. Ride sharing companies, for case, may social club a motor vehicle tape screening in addition to criminal records screenings. Additionally, each company has different requirements which means each company may have dissimilar screenings.

The data included on your background check report comes from public records.

How exercise I submit a document to Checkr?

You can submit a document to Checkr in one of the following means:

Submit data through the Candidate Portal.Visit theCandidate Portal and log in with the information you submitted for your background check. Clickhere if you're having trouble logging in.

Submit information through email.If we requested additional information from y'all, we will send you a link in an email to upload documents. Search your email inbox and spam folder for the keyword Checkr. The upload link will look like the image below. It works best in the Chrome, Safari, or Firefox browsers. Please make sure the photo you upload is equally clear as possible!

State Id Card

Submit data by submitting a request ticket.If you cannot admission the Candidate Portal or submit data through the link we sent you, please submit a request ticketherewith the description and attachment.

Why is my report suspended?

Commonly a report will be suspended considering Checkr, or the company y'all practical to, has requested information or documentation from you to proceed, and has not yet received it. The best way to see if Checkr needs any data or documentation from you would be to log into theCandidate Portal. If at that place is an outstanding request for information or documentation there will be an upload link in the Candidate Portal for you lot to use. Please note that some companies may crave y'all to upload documentation directly with them in which case yous will want to reach out to the company you applied to.

Why is my background check still pending?

Some of the more than common reasons your background check may notwithstanding exist awaiting include:

Checkr is waiting on information or documentation from you to continue with your report. Delight cheque your electronic mail inbox and spam/junk file for any messages from Checkr requesting information or documentation.
Checkr is waiting for information to be returned from county courts. A surprising number of courts in the U.s.a. do non go along electronic records, and still maintain paper records. Obtaining these records tin can add time to the process because it requires specially trained researchers to go to the canton courthouse and physically pull records.
Court backlogs. Due to staff shortages and the demand for records, a lot of courts are suffering from record request backlogs.
Courts in California and Massachusetts in particular are known for being slower than the norm.
If your written report includes a special screening, such equally didactics or employment, that may cause your report to take longer to complete.

Virtually background checks take betwixt 3-7 business concern days to complete, depending mostly on the locations where records may be searched. If your background bank check is taking longer than that, delight check your emails or log into the Candidate Portal to see if in that location'southward whatsoever information or documentation required from you to move it along.

My background report is complete. What happens next?

Once your background bank check report is complete, the company that ordered your study will exist notified and will review your report.

Please remember: Checkr is a consumer reporting agency. Nosotros provide background check reports for companies that request them.Nosotros practise not review reports, make employment or engagement decisions, or make up one's mind company requirements regarding employment or engagement. The company you lot practical with will make its ain conclusion based on its own requirements and review of your written report.

Once your report is complete, please attain out to the company you applied with for updates. Our back up team is not informed nearly hiring timelines and will non know how long the company you applied with volition take to become back to you.